PETE — Operational Intelligence for Buildings | Pinestack
Operational Intelligence for Buildings

The intelligent operations assistant for modern real estate.

PETE turns scattered building data into decisions. Technical systems, energy, usage, service tickets and cost — unified into one operational picture, with Agentic AI that finds causes and recommends action before costs occur.

5 core services 360° data view Agentic AI Built on ONEvr ESG-ready
PETE · Operations
OverviewTicketsEnergyComfortAnalysis
Live
Tuesday, 30 Jun 2026 · 4 buildings
Good morning, Sara.
3 anomalies 2 critical 11 tickets open
Building Condition
82/100
Portfolio avg▲ 2.4 pts
Operating cost / m²
€14.20/m²
vs. target €15.80▼ 10%
Comfort index
7.6/10
Occupant rating1 zone flag
AI root-cause · energy anomaly
Details →
HafenCity Kontor · +18% vs. baseline
!Energy spike detected · 851 kWh / 06:00–09:00
?Likely cause · HVAC pre-heat running at full load on low-occupancy floors
Recommended action · Align pre-heat schedule with Tue access data (34% occupancy)
Est. impact
~€1,180 / month saved · payback < 1 week
Open service tickets
View all
11 open · prioritised by PETE
HVAC fault · 4th floor
Alexanderplatz Tower
Crit
Cooling setpoint drift
MainTor Westend
Warn
Filter change due
Bavaria Park
Plan
Leak resolved
HafenCity Kontor
Done
Predictive maintenance
Pump P-204 · vibration trend
Failure risk in ~9 days · schedule now
Comfort · Zone B-3
Live indoor environment
Temperature22.4°C
CO₂860ppm
Air qualityGood
Maintenance load
Tickets / week · last 6
Reactive ↓▼ 40%
5 core services 360° data perspective Agentic AI technology ESG-ready reporting
Status quo

The data is there. The understanding is not.

Modern buildings generate more data than ever — BMS, energy, workplace, access, sensors, ticketing. Yet operations teams fight the same battles as a decade ago: rising costs, reactive maintenance and blind spots between systems.

01Isolated systems

BMS knows the plant. Workplace knows the people. Energy knows the bill. Tickets know the faults. Each system sees one slice — the connections that actually drive cost are in between, where every tool stops.

02Reactive by default

Buildings are still run on fixed schedules and historical assumptions, while real occupancy fluctuates hour by hour. Ventilation runs for a full building; cleaning is planned for full utilisation. Waste is structural, not accidental.

03Interpretation, not data

When energy cost jumps 12%, each system delivers one fragment of the truth. The analysis is manual — and gets worse as complexity grows. The bottleneck is no longer capturing data. It is turning data into decisions.

With PETE

From monitoring to operational intelligence.

PETE doesn't add another dashboard. It connects what your systems already know — and tells you what to do next.

"What happened?" — fragmented logs across five systems "Why it happened, and what to do" — one root cause, one action
Fixed schedules for a full building Operation aligned with actual, live utilisation
Fix it when it breaks Predict failure and schedule intervention early
Cost reported months later Cost drivers visible the moment they emerge
Why PETE

Three reasons that decide operations.

01

Buildings understood, not just monitored

Technical plant, energy, usage, comfort and service processes read as one ecosystem. Causes appear where silos only showed symptoms.

02

Agentic AI that acts, not just answers

Generative AI describes the situation. PETE's Agentic AI investigates causes, evaluates options and recommends measures — without waiting to be asked.

03

From cost centre to value driver

Operational transparency becomes measurable outcomes: lower cost per used square metre, fewer failures, ESG-ready evidence, longer asset life.

Core services

Five services. One operational picture.

Value isn't created by more data — it's created by services that turn intelligent analysis into economic outcomes. PETE bundles this into five core capabilities.

Service 01

Building Condition Intelligence

One score that compresses technical stability, energy efficiency, service quality, occupant satisfaction and operational risk — transparent, comparable, steerable.

  • Portfolio-wide condition score, refreshed continuously — not at annual audit.
  • Every building comparable on the same axis, from plant health to comfort.
  • Drill from portfolio score down to the single asset dragging it down.
  • A number you can brief owners and asset managers with — in plain terms.
Condition score by building
Details →
Portfolio average 82 / 100
Bavaria Park91
MainTor85
HafenCity79
Alexanderpl.68
▲ Alexanderplatz dropped 4 pts · HVAC faults
Service 02

Operating Cost Intelligence

Connect cost data to actual usage. Not just how high costs are — but why they arise, and which areas, processes or assets drive them.

  • Cost per used square metre, not per empty one — the honest metric.
  • The hidden cost of vacant space, made visible and quantifiable.
  • Energy, service and cleaning mapped against real occupancy.
  • Spot the one process or asset dragging portfolio economics.
Cost / used m²
Details →
Lower is better · vs. target €15.80
MainTor€11.20
Bavaria Park€13.10
HafenCity€15.40
Alexanderpl.€18.90
Vacancy cost / month · €12,400 in underused zones
Service 03

AI Root-Cause Analysis

Technical data, history, usage, weather and service records analysed simultaneously. Analysis effort drops sharply — decision quality rises.

  • From "energy is up 18%" to "HVAC pre-heating empty floors" in seconds.
  • Cross-system evidence — not a single-system guess.
  • Each finding paired with a quantified recommendation.
  • Engineers spend time acting, not hunting through logs.
AI root-cause
Trace →
HafenCity · energy +18%
!Spike · 851 kWh, 06–09h
?Cause · HVAC on low-occupancy floors
Action · Align pre-heat with access data
Impact
~€1,180 / month · payback < 1 week
Service 04

Predictive Maintenance

PETE recognises patterns early and weighs their economic impact — turning maintenance from a technical function into a strategic steering instrument.

  • Failure risk forecast days or weeks ahead — with confidence.
  • Each risk scored by business impact, not just severity.
  • Intervention scheduled before downtime, not after complaints.
  • From fire-fighting to planned, evidence-based upkeep.
Predictive · Pump P-204
Asset →
Vibration trend · 6 weeks
Failure risk · ~9 days Schedule now →
Service 05

Comfort Intelligence

PETE connects technical readings — temperature, air quality, light, acoustics — with occupant feedback. Comfort becomes measurable, comparable and actively steerable.

  • Sensor data and occupant ratings in the same view, finally.
  • Comfort scored per zone, floor and building — not guessed.
  • Problems flagged before they become complaints.
  • Proof that the workplace performs — for tenants and owners.
Comfort · Zone B-3
Live →
Index 7.6 / 10
Temperature22.4°C
CO₂860ppm
Air qualityGood
Light480lx
Noise52dB
Agentic AI

PETE Assist — it investigates before you ask

Generative AI answers questions. Agentic AI pursues goals: it proactively analyses situations, tests hypotheses and evaluates measures. PETE flags anomalies and builds recommendations on its own.

  • Proactive morning brief — what changed overnight, what to act on.
  • Ask in plain language, get an operational answer with evidence.
  • Every recommendation traceable back to source data.
  • Human stays in control — PETE proposes, you decide.
PETE Assist
Why did energy spike this morning?
HVAC pre-heated all floors 06:00–09:00, but access data shows only 34% occupancy. Aligned scheduling would save ~€1,180/month.
Pre-heat load88%
Occupancy34%
Morning brief Weekly digest ESG extract
Data foundation

Powered by ONEvr — one data backbone

PETE sits on the ONEvr data platform, which unifies technical systems, energy, workplace, access and service data into a single model of the building. The intelligence layer is only as good as the data beneath it — ONEvr is that foundation.

  • Pre-built connectors to BMS, meters, access control and sensors.
  • Connected in hours, not months — no rip-and-replace.
  • Live health on every source — you see the moment one breaks.
  • Single sign-on, identity and Office workflows built in.
Isometric diagram of a smart building connected to sensors, energy meters, security, connectivity and analytics — the data sources ONEvr unifies for PETE
ONEvr connectors
Health →
6/6 live
Building management
BMS / API
OK
Energy meters
Metering
OK
Access control
Access
OK
Occupancy sensors
BLE
OK
Workplace / booking
API
OK
Service ticketing
Sync delay
Warn
Maintenance maturity · powered by AI

From reaction to autonomy.

The path from fire-fighting to AI-steered maintenance. Most buildings sit at stage one or two. PETE moves them toward three and four.

Stage 01 · Reactive

Fix when it breaks

Failure first, response second. Downtime and cost dominate the month.

Stage 02 · Preventive

Maintain on schedule

Fixed intervals. Better than reaction — but blind to actual condition.

Stage 03 · Predictive · PETE

Forecast and act early

PETE sees the pattern, weighs the impact, schedules the fix before failure.

Stage 04 · Autonomous

AI steers the operation

Agentic AI optimises continuously — human sets policy, PETE runs the rest.

Economic value

Operational transparency, translated into outcomes.

Owners, operators and asset managers share one goal: grow the long-term value of the asset. That is where operational intelligence hits hardest.

Cost per used m²

What matters is no longer the available area — it's the actually used area. Occupancy, energy and service cost combined into one honest figure.

0% typical cost / used m²

Cost of vacant space

The most expensive space is often the one nobody uses. PETE makes the hidden cost of vacancy visible — and addressable — at operational level.

0k vacancy cost exposed / month

Early risk & ESG

PETE detects drift early, cuts operational risk and delivers an evidence base for ESG analysis and sustainability reporting — not estimates.

0% reactive tickets
Who it is for

Built for building operators and decision-makers.

Facility managers

Run the building on evidence, not assumption. Fewer surprises, faster resolution, time back for the work that matters.

Technical operations

Root cause in minutes, not hours. Cross-system insight that turns engineering effort into measurable savings.

Asset & owners

One condition score, honest cost figures and ESG-ready evidence — the operational truth behind the asset's value.

Start

The future of building operations starts with better decisions.

Not with more technology. With operational intelligence. See PETE on your buildings — get in touch with the Pinestack team.

PETE — Operational Intelligence for Buildings · a Pinestack product, built on ONEvr · © 2026 Pinestack GmbH